Woo Casino Privacy Policy

Introduction

At Woo Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our services. By accessing or using Woo Casino, you consent to the practices described in this policy.

Information We Collect

Personal Information

We collect the following types of personal information:
- Full name
- Date of birth
- Email address
- Phone number
- Residential address
- Payment information
- Identification documents (for verification purposes)
- IP address and device information

Gameplay Information

We also collect information about your gaming activities, including:
- Betting history
- Deposit and withdrawal transactions
- Gaming preferences
- Account balances
- Bonus usage

Cookies and Tracking Technologies

Woo Casino uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. These technologies collect information about your browsing behavior, preferences, and device specifications.

How We Use Your Information

We use your personal information for the following purposes:
• To create and manage your account
• To process deposits and withdrawals
• To verify your identity and comply with regulatory requirements
• To provide customer support
• To personalize your gaming experience
• To send promotional offers and updates (if you've opted in)
• To prevent fraud, money laundering, and underage gambling
• To comply with legal obligations
• To analyze and improve our services

Legal Basis for Processing

We process your personal information based on the following legal grounds:
• Performance of our contract with you
• Compliance with legal obligations
• Legitimate business interests
• Your consent, where specifically requested

Information Sharing and Disclosure

Woo Casino may share your information with:
• Payment processors to facilitate transactions
• Identity verification services to confirm your identity
• Government authorities when required by law
• Affiliated companies within our corporate group
• Third-party service providers who assist in operating our website
• Gaming software providers to deliver our services
We implement appropriate safeguards when transferring data and ensure all third parties respect the security of your information.

Data Security

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For inactive accounts, we may retain certain information to comply with regulatory requirements, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:
• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact our support team.

Children's Privacy

Woo Casino services are strictly for individuals aged 18 years or older (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will promptly delete it.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including countries that may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or via email. We encourage you to review this policy regularly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected] Live Chat: Available 24/7 through our website